Please withhold from sending follow-up requests, as this can drop your initial ticket's position to the bottom of our queue. Thank you.
*Response times can take between 24-72 hours.
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We typically respond to emails within 24 hours except on weekends and US holidays. Please note we've transitioned away from phone support due to a high volume of telemarketing calls. We believe this allows us to focus on answering your questions more efficiently via email. Kindly text our designers for urgent requests.
Please withhold from sending follow-up requests, as this can drop your initial ticket's position to the bottom of our queue. Thank you.
*Response times can take between 24-72 hours.
BLACK DIAMONDS- NEW YORK
244 Madison Ave, New York, New York 10016 USA
EMAIL 24/7:
support@blackdiamondsnewyork.com
LIVE CHAT: Monday- Friday 10 AM-4 PM EST
TEXT SUPPORT:+1 646-718-1289 (US ONLY)
155 Willowbrook Blvd. Wayne, New Jersey 07470 USA
EMAIL 24/7: support@blackdiamondsnewyork.com
LIVE CHAT: Monday- Friday 10 AM-4 PM EST
TEXT SUPPORT: +1 646-718-1289 (US ONLY)
EMAIL 24/7: support@blackdiamondsnewyork.com
LIVE CHAT: Monday- Friday 10 AM-4 PM EST
TEXT SUPPORT: (646) 493-5936
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